There are several ways to contact us:
EI Help Desk
Send us an email
please include your account number or phone number when emailing us.
Toll Free: 800-824-5102
Fax: 217-379-2936
Paxton Office Hours:
8:00 to 5:00, Monday - Friday
330 W Ottawa
Paxton, IL 60957
***It is important to contact us by phone, at 800-824-5102, regarding power outages or late payment issues.
