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EI Help Desk

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Our Location

330 W. Ottawa
PO Box 96
Paxton, IL 60957

Toll-free: (800) 824-5102

Fax: (217) 379-2936

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Eastern Illini Electric Cooperative is an equal opportunity employer and provider.

©2025 Eastern Illini Electric Cooperative. All Rights Reserved.

Menu
  • My Account
  • My Cooperative
  • My Community
  • Energy Solutions
  • Safety
My Account
  • Account Information
  • Billing Information
  • Outage Information
Account Information
  • Start/Stop Electric Service
  • SmartHub Account Portal
  • Capital Credits
  • Contact Us
  • 2024 Rate Restructuring
Billing Information
  • Payment Options
  • Rates & Regulations
  • Demand Information
  • Understanding your Bill
  • PrePaid Advantage Program
  • Bill Payment Assistance
Outage Information
  • Outage Information
  • Outage Map
  • Right-of-Way Procedures
My Cooperative
  • News and Events
  • About EIEC
  • Co-op Information
News and Events
  • News
  • Publications
  • Annual Meeting
  • Annual Reports
  • Co-ops Vote
About EIEC
  • About Us
  • Board of Directors
  • Employees
  • Service Territory
  • Employment
Co-op Information
  • What Makes Co-ops Different?
  • Power Supply
  • Governance
  • Touchstone Energy
My Community
  • Community Involvement
  • Educational Programs
Community Involvement
  • Co-op Connections
  • Request a Speaker
  • Sharing Success Program
  • Grassroots Advocacy
Educational Programs
  • Empowering Education Grant Program
  • Youth to Washington Program
  • School Presentations
  • IEC Scholarship Program
Energy Solutions
  • Save Money
  • Energy Programs
  • Renewable Energy
Save Money
  • Energy Efficiency
  • Together We Save
  • Geothermal & Air-Source Heat Pumps
  • Insulation
  • Request an Energy Evaluation
Energy Programs
  • Heat Pump Rebate Program
  • Business Development
  • Standby Generators
  • Electric Vehicles
Renewable Energy
  • General Information
  • Net Metering
  • Net Billing
  • Qualifying Facilities
  • Bright Options Solar
Safety
  • Call Before You Dig
  • Safety Tips
  • Storm Safety
  • Safety Quiz
  • Outdoor Lighting
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